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Privacy Policy

Privacy Policy

This Privacy Policy explains how Tailor Crafted processes personal data in connection with its website, inquiries, consultations, and garment remodelling and upcycling services.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Personal Data We Collect

We may process contact details, message content, project details, garment and material assessment notes, booking information, payment-related records, and technical data such as device and usage information. Where a customer provides garments or materials for review, we may also process information about the item, its condition, and the requested redesign or alteration.

We collect only the information needed to handle inquiries, projects, and site administration.
02 · Sources

Sources of Data

We receive data from website forms, email, phone calls, workshop visits, booking communications, and project discussions. We may also generate internal records from consultations, assessment of supplied garments, approval steps, and collection or completion arrangements.

Most information comes directly from the person making the inquiry or placing the order.
03 · Cookies

Types of Cookies

Cookies may include essential cookies needed for page function and security, preference cookies that remember basic settings, and analytics cookies that help us understand site use. Non-essential cookies should be used only where permitted by applicable law.

We use only standard cookie categories for site operation and basic analytics, if enabled.
04 · Controls

Cookie Controls

Where cookies are used, you may block or delete them through your browser settings and may be able to limit certain tracking functions. Some site features may not work properly if essential cookies are disabled.

Cookie choices can usually be adjusted in the browser or device settings.
GDPR
Regulation

GDPR Overview

Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for the service relationship and the operation of the website.

Regulatory context
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Office for Personal Data Protection of the Slovak Republic
This section is intended for individuals whose data is protected by the GDPR.
GDPR Rights

GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, objection, and data portability. If processing is based on consent, you may withdraw consent for future processing. Some requests may be limited where retention or disclosure is required by law.

GDPR rights are assessed against the legal basis and the nature of the request.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare consultations and quotes, manage approvals, carry out remodelling or alteration work, arrange collection, handle payments, maintain business records, operate and secure the website, and meet legal obligations. We may also use limited technical data to diagnose problems, prevent misuse, and improve site performance.

Processing is limited to the purposes described here and to compatible related uses.
02 · Sharing

Service Providers

We may share data with trusted service providers that support website hosting, communications, recordkeeping, payment processing, or similar operational tasks. These parties may process data only for the services they provide to us and under appropriate confidentiality and security obligations.

Service providers receive only the information needed for their assigned function.
03 · Legal basis

Legal Disclosures

We may share personal data with public authorities, courts, or other parties where disclosure is required by law or necessary to establish, exercise, or defend legal claims. We may also disclose information to comply with lawful requests or to protect our rights and the rights of others.

Disclosure may be required for legal, tax, accounting, or dispute-related reasons.

Contact Information

Email contact
[email protected]
Telephone contact
+421 917 997 961
Postal address
Družstevná 2221, 031 01 Liptovsky Mikulas
Privacy contact
Use the contact details below for privacy questions and rights requests.
Contact Page
User Rights

Your Rights

Depending on the circumstances, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. You may also raise concerns with the competent supervisory authority if you believe your rights have been affected.

Data protection rights are available subject to applicable legal conditions.
Requests

How to Make a Request

To help protect privacy, we may ask for information needed to verify the requester and locate the relevant records. We will respond within the time allowed by law and may explain any lawful reason for refusing or limiting a request.

Requests are reviewed after we confirm identity and the scope of the request.
Data Retention

Data Retention

We keep personal data only for as long as needed for the relevant inquiry, project, accounting, dispute handling, or legal compliance purpose. When data is no longer required, it is deleted, anonymised, or archived in a limited form where retention is necessary.

Retention depends on the purpose of processing and any legal recordkeeping duty.
Policy Updates

Policy Updates

The current version applies from the date it is published on the website. If a change is material, we will take reasonable steps to draw attention to it before or when it takes effect.

We may revise this policy when our practices, services, or legal obligations change.